This policy explains what we collect, why we collect it and how we protect it. It applies to everyone who uses the WS WAREHOUSE SDN BHD 202501041208 (1642617-H) website.
1. Collecting What We Need
Four categories of data are gathered. Here they are.
Personal information includes name, email address, phone number, shipping address and billing address.
Payment information includes credit and debit card details and other payment method data. Third-party payment gateways process it securely.
Order information includes products purchased, order history and customer preferences.
Website usage data includes IP address, browser type, device information, pages visited and cookies.
2. Putting It to Work
Collected data has five uses. Each one is listed.
We process and fulfil orders effectively.
We contact the customer about a purchase, a support enquiry or a promotional update.
We improve the website, our services and the overall customer experience.
We prevent fraud and keep the site and its users secure.
We comply with every legal and regulatory obligation that applies to us.
3. Sharing It Sparingly
We do not sell or rent personal information. Sharing is limited to the cases below.
Trusted third parties that help us operate the website. Hosting, payment processing and shipping partners are the usual ones.
Legal authorities, meaning law enforcement or regulators, where the law requires it.
Every partner is contractually obligated to protect that data to our standards.
4. Protecting the Data
Security is industry-standard. It is also layered.
We use SSL encryption, secure servers and regular monitoring.
No method of internet transmission is 100% secure. We use every commercially acceptable means regardless.
5. Using Cookies
Cookies support the browsing experience. They stay under your control.
Cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.
Browser settings can control or disable them. Site functionality may be affected when they are switched off.
6. Exercising Your Rights
Three rights belong to the customer. All are available on request.
Access & correction of the personal information we hold.
Deletion of that data, subject to legal or administrative requirements.
Opting out of marketing emails at any time.